Returns & Exchanges

We want you to be absolutely spellbound by your purchase; if a color isn't a perfect match, we offer a 30-day window for returns and exchanges on all items purchased directly from our studio. Please ensure all products are returned in their original packaging to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original boxes and secure them in a shipping mailer to prevent damage during transit.

3

Print and Ship

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our studio receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing