Frequently Asked Questions

Discover everything you need to know about our magical pigments and artisanal beauty rituals.

Are Rituel de Fille products natural and cruelty-free?

Yes, every product is 100% cruelty-free and formulated with the minimal number of ingredients, using only natural pigments and oils without synthetic fragrances or parabens.

How long does shipping take for domestic orders?

Orders are typically processed within 2-3 business days. Once shipped, standard domestic delivery takes approximately 5-7 business days.

What is your return policy?

We want you to love your ritual. We accept returns on most products within 30 days of purchase, provided they are in their original packaging and gently used.

Do you offer international shipping?

We currently ship to a wide selection of countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How should I store my cream-based products?

To maintain the integrity of our artisanal formulas, store your products in a cool, dry place away from direct sunlight and extreme heat.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.